About Us

We champion the bold to achieve the extraordinary.

Relate International is a boutique management consulting firm, incorporated on 28 February 2002 working in partnership with a network of international industry experts currently active in their respective fields, utilizing their expertise on a project basis and creating comprehensive strategies that reflect our deep knowledge of the industry and functional priorities of our clients.

Although enabled by technology, successful digital transformation requires business-wide change. Businesses must modify their organizational structures, processes, and the way their people work to become lean, agile and able to adapt to future technology advances. We help you identify the risks and challenges of managing your implementations, including the ones you haven’t thought about.

Delivering this kind of value requires a broad range of talent and capabilities aligned to the unique needs of specific sectors, businesses and organizations. Our approach to strategy combined with our deep aviation industry experience position us to create executable strategies and implement practical solutions to the challenges that matter most to our clients. Drawing on the talents and insights of our people, our clients can achieve essential advantage by working with us to identify and build the differentiating capabilities they need to outperform.

With our track record in the industry, no doubt, any airline can expect cost-effectiveness, accuracy and quality that will positively affect its bottom-line.

Relate International is a IATA Strategic Partner providing tailored solutions to address the evolving challenges facing the airline industry. With its solid industry expertise, Relate International offers a full suite of Passenger and Cargo solutions in areas of Revenue Accounting & Control (RAC), CRM, Loyalty, Revenue Optimisation, Freight, Logistics and KPO services.

Our understanding of our clients and the sectors in which we do business is deep and nuanced, and this specialized expertise helps find solutions that have real impact and help our clients win.

Insights

We are here to help you.

Our Vision

By focusing on a more flexible business model than our competitors, we build a "next generation" consulting firm with much deeper industry knowledge and expertise; indisputably deeper skills in the key capability areas of highest importance to the air and ocean transportation industry along with a superior track record setting the standard for Quality, Efficiency, Speed, and Innovation to create superior financial returns for our customers.

Our Mission

To continuously improve our business practices, products and services to serve our clients
To ensure we allow best-of-breed solutions to reduce costs, optimize processes, protect and maximize revenue and ultimately increasing value in our clients’ organizations.

Our Purpose and Values

OUR PURPOSE: To bring exceptional people together to create value by making lasting contributions to our clients and the industry

OUR VALUES: An environment where exceptional people can thrive with integrity and honesty.

Why choose us?

We are fast and effective. We move your cargo with trust and confidence.

Solutions

Relate International Involvement in Industry Solutions

The competitive pressure in the airline business has never been greater. Airlines are being weighed down by the spiraling costs at different levels and there is a pressing need to find ways and means to boost the hard-earned revenues and streamline the costs to ensure viability and growth.

IT Solutions

Evaluate & Optimize

Our strategic IT pros will work with your team to review your current solutions and needs. Our aim is to help ensure your business solutions support your goals

We are committed to high quality service and attention to detail that large vendors cannot provide. We want to take your vision and find out where you really need assistance – then together we can turn corners and break through the roadblocks.

Revenue Accounting & Control (RAC) Solutions

Although, one is looking for certainty and reliability, all costs should be measured to ensure effectiveness. In this new business reality an airline needs a RAC System that gives more at all times and this is why Relate International has stepped in with a different model which drives value creation.

We know the business because we have been years in the fields of Revenue Accounting, Commercial, Ground Operations etc. We do not look at the big picture only, we pay attention to details and you can rest assured that we will be an added-value to your airline.

Contact us for our Passenger Revenue Accounting & Control System and our Cargo Operations & Revenue Accounting & Control System.

Relate Freight & Logistics Solutions – Air, Ocean & Land

We are committed to offering our clients real time follow-up of freight movements along with track and trace capabilities from acceptance of shipments to their delivery at the final destination.

We provide planning and consultation services to simplify your shipping transactions. The selection of steamship lines, consolidation options, container specs, packaging requirements and customs classification are additional areas in which we provide our professional services.

With an in-depth knowledge of the freight business we are ideally suited to carry out all your commercial and operation requirements. Our aim is to provide the best possible solutions.

Our adherence to the highest standards and quality in providing effective logistics solutions, reliable and measurable services and analysis of the business to propose optimal solutions and growth strategies enhances business opportunities for our clients.

Links

While we participate in the development of new airline initiatives, interact with global decision-makers/ leaders and promote solutions that are critical to the future of the aviation industry, it is significant to refer to the key links below to broaden your perspectives.

Click and learn more

R-Advantage

The Relate Advantage.

The cornerstone of any effort is finding the right partner and specialist to simplify your decision. A partner that will maintain focus until you achieve your goals. With our extensive industry experience and expertise, we are equipped to offer you the kinds of support services and tools that allow you to successfully solve one your most difficult business challenges and to rapidly deploy applications, and maximize your return on investment.

Relate Consulting combines a neutral perspective with international flair, best-practice know-how and relentless commitment. We know the business because we have been years in the fields of Pricing, Revenue Accounting, Marketing, Ground Operations etc. We do not look at the big picture only, we pay attention to details.

Relate International, Our World.

With our track record in the industry, no doubt, any airline can expect cost-effectiveness, accuracy and quality that will positively affect its bottom-line.

Careers

If you’re ready to do more than what you think you can do, you just need to take a bold step toward Relate and we’ll walk that path with you.

Picture yourself at one of the best places to work, surrounded by people who mean business, challenge you, support you, and inspire you to be extraordinary.

We value exceptional people - people with intelligence, energy, passion, emotional sensitivity, and a commitment to excellence. We refuse to compromise by hiring those who do not meet our high standards. We believe that if we have common aspirations, a non-hierarchical environment based on respect, and no artificial barriers to advancement, then exceptional people will realize their potential.

Events

Live events coming soon...

Contact Us

Thanks for your interest. How can we help?

Please note: while we appreciate your questions, we are unable to respond to all inquiries.

23 Queen Street
Rose-Hill, Mauritius

jaivin@relate-international.org

+230 57772939